Raphael | Hooded jacket
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Fit
Our replacement and return period is 30 days. We deliberately chose a longer period to show our goodwill and emphasize our commitment to long-term customer loyalty.
Do you wish to return an item? If so, please contact our customer service department, specifying which items you wish to return and the reason.
You can pay securely by credit card and PayPal.
The digital transfer of our personal data, including credit card and account information, is protected by a Secure Socket Layer (SSL) connection. The protection of your data is very important to us, so all personal data is of course treated confidentially, not passed to unauthorized third parties, and used only for the process and then deleted.
We have been working with a number of international designers and manufacturers for many years as part of long-term business relationships, so we regularly monitor the application of our high standards, both production and in the supply chain. Sustainability and fair protection standards are important to us.
